Does Morphic answer guests directly on Airbnb?

Yes. Morphic connects to Airbnb messaging through the supported channel-manager workflow and can answer routine guest questions or save drafts for host review, depending on the thread mode you choose.

Will guests know they are talking to an AI?

Morphic is designed around transparent, host-controlled AI assistance. It can keep replies natural and on-brand while following the required AI co-host disclosure and never pretending to be a human host.

How does Morphic know the Wi-Fi password or check-in rules?

Morphic uses listing details, house rules, check-in guidance, and host-approved AI Guides. If the answer is missing, sensitive, or uncertain, it drafts for review instead of inventing details.

What if a guest asks something complicated or there's an emergency?

Morphic escalates emergencies, complaints, refunds, policy exceptions, and low-confidence replies to the host. The host can review, edit, approve, or take over from the dashboard or WhatsApp workflow.

Limited Beta

AI for Airbnb
guest messages.

Morphic answers routine guest questions, drafts sensitive replies, and routes approvals to WhatsApp so hosts stay fast without losing control.

Start 21-day trial

Replies in < 60sAirbnb + WhatsAppZero learning curve

Morphic draft

Review ready

“Hi Oliver, early check-in may be possible. I’ll confirm cleaning progress by noon, and parking is available nearby at City Park Garage.”

Airbnb guest messageApprove in WhatsApp

New Booking

Oceanview Suite

5 nights · Confirmed

Morphic Cohost Auto replied

Is the Wi-Fi fast enough for video calls?

Yes, it is 500Mbps fiber and works well for video calls.

Replied in 4 seconds

Response health

On track

All-time

Why Morphic

Better Airbnb signals, where Morphic can help.

Morphic focuses on the levers it can actually influence: response coverage, communication quality, and the booking upside that follows from faster guest confidence.

Cover the questions that usually hurt response rate

Response health

99%+routine coverage

Cover the questions that usually hurt response rate

Morphic can answer repeat Airbnb questions quickly from approved listing guidance, helping you stay responsive after hours and between turnovers.

Improve the communication side of the guest experience

Service reviews

5-starservice moments

Improve the communication side of the guest experience

Morphic cannot fix cleaning or amenities, but it can reduce service misses: late answers, unclear check-in, parking confusion, and forgotten house rules.

Compound search visibility and guest conversion

Revenue signal

+30-50%potential upside

Compound search visibility and guest conversion

When faster response habits protect ranking signals and trust badges lift conversion, the combined upside can become meaningful booking growth.

Unified Inbox

Your AI handles the routine. You handle the exceptions.

Routine Airbnb questions get short, accurate replies immediately. Requests that affect money, policy, timing, or reputation pause with a draft for you to approve.

Instant Routine Replies

Wi-Fi, parking, check-in windows, amenities, and house rules can be answered from approved listing guidance.

Escalations With Drafts

Early check-in, refunds, complaints, and exceptions come to you as a clear decision with a ready response.

Airbnb Messages

Oliver · Oceanview Suite

AUTOPILOT

Guest threadMay 15

Auto-replied

Is there parking near the apartment?

Yes, City Park Garage is one block away. It is secure paid parking at about $25/day.

Oliver · 9:32 AMMorphic · sent in 4s

Needs host decision

Review needed

Can we leave our bags before check-in if we arrive early?

I need to confirm the luggage-drop rules with the host and will get back to you shortly.

Draft awaiting host review

You can drop luggage after 12 PM if the cleaner is on site. Please leave bags by the entry bench only.

Approve this draftEdit

WhatsApp On The Go

Run replies and listing ops from WhatsApp.

Approve sensitive replies, update property guidance, and keep the AI's operating rules current while you are away from the dashboard.

Approve draftsUpdate listing rulesCheck ops status

Today

guide updates

Morphic WhatsApp

online · host controls

Today

Luggage-drop requests should not need review.

If guests arrive early, allow bag drop after 12 PM only when the cleaner is on site.

Guide updated

Luggage-drop requests now use the approved house-rule response instead of escalating.

View ruleUndo

Also say bags must stay by the entry bench, not in bedrooms.

Saved. Future luggage-drop requests will autopilot with those conditions.

Guide updated

Bag drop now autopilots

Continuous Learning

Shape your AI cohost as you host.

Every edit you make teaches Morphic how you operate. Your unique house rules and preferences automatically become permanent operating memory.

Live learning loop

One note updates AI guides.

Host note

Captured

“Allow bag drop after noon only if the cleaner is there.”

Written in plain language after reviewing an AI draft.

extracts guide rule

Morphic extracts

Structured

Luggage drop rule

Turns the correction into reusable house-rule guidance for Oceanview Suite.

applies next time

Next guest

Applied

Reply, draft, or escalate

Uses the updated guide before answering the guest.

Oceanview Suite

AI guide memory

Learning

ToneWarm, concise, no legal or refund commitments.

LuggageBag drop allowed after 12 PM only if cleaner is on site.

EscalateRefunds, complaints, safety, and policy exceptions.

Next time preview

Same guest request, trained response

Trained

Can we leave our bags before check-in?

After learning

Yes, after 12 PM if our cleaner is on site. Please leave bags by the entry bench only.

Fast answers turn small questions into 5-star reviews.

"Replied within minutes — felt so taken care of!"

— Sofia R., Airbnb guest

Guest experience protected

Trusted by

Simple pricing

Pay per property. Cancel anytime.

Start your 21-day trial, then continue on Pro when you're ready. No hidden fees, no contracts.

Pro planMost popular

Full AI co-host, per listing

$12/listing/month

Start 21-day trial

21 days free · No credit card required

Everything included

Automated intelligent replies
AI draft generation & review
WhatsApp escalation & approvals
Listing-specific AI memory
Multi-account Airbnb sync

Need a custom plan for 50+ properties? Contact us

Frequently Asked Questions

Answers to the most common questions about our platform.

Ready to speed up
Airbnb guest replies?

Start with AI drafts, host approval, and routine auto-replies that keep you in control.

Start 21-day trial

AI for Airbnbguest messages.

Better Airbnb signals, where Morphic can help.

Cover the questions that usually hurt response rate

Improve the communication side of the guest experience

Compound search visibility and guest conversion

Your AI handles the routine. You handle the exceptions.

Instant Routine Replies

Escalations With Drafts

Run replies and listing ops from WhatsApp.

Shape your AI cohost as you host.

One note updates AI guides.

Fast answers turn small questions into 5-star reviews.

"Replied within minutes — felt so taken care of!"

Pay per property. Cancel anytime.

Frequently Asked Questions

Does Morphic answer guests directly on Airbnb?

Will guests know they are talking to an AI?

How does Morphic know the Wi-Fi password or check-in rules?

What if a guest asks something complicated or there's an emergency?

Ready to speed upAirbnb guest replies?

AI for Airbnb
guest messages.

Ready to speed up
Airbnb guest replies?